To request an extension for a vehicle that failed an e-check test, you can bring the letter and the failed certificate or an aborted notice to any full-service test stations. If you are out of the testing area, in the military or cannot obtain a passing test due to another issue, you may be eligible for a one-time 6-month extension. Be prepared to provide BMV your E-Check certificate number, located on the passing certificate. If you receive another letter from BMV, please contact Ohio BMV at the telephone number on the letter.
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You will not need to visit a BMV license agency to show your E-Check certificate. A passing test will automatically send a certificate number to the BMV and you will be compliant. Take the vehicle to an automobile emission testing station and obtain a passing emission test before the deadline. The redesign allows Ohio customers to have a faster, easier and more streamlined experience when they are using this resource.If you received a 10 Day/20 Day suspension letter: In addition to this project, InnovateOhio has worked with the Ohio BMV on “Get In Line, Online” and the launch of a vastly improved, more user-friendly BMV website.
Today’s announcement is another part of InnovateOhio’s mission to look at every state service with a focus on the customer’s experience. “Get In Line, Online” is a virtual queuing system that allows customers to check into the deputy registrar location online and advance in line without physically waiting in the office.
If customers need to visit their local BMV, they can take advantage of “Get In Line, Online”, another of BMV’s time-saving customer service innovations. Only one reprint is available between the initial issuance and renewal of an Ohio credential or between renewals of an Ohio credential. In this instance, customers must visit a Deputy Registrar License Agency. The service is unavailable to customers who need to make changes to their name, address, or other identifiers on their license. “We are constantly evaluating, improving, and enhancing the overall customer experience by providing our customers with as many innovative options as possible that better meet their diverse needs,” said Ohio BMV Registrar Charles Norman.
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Customers may order an exact reprint of their driver license or ID by visiting “BMV Online Services,” selecting “DL/ID Reprint,” then logging in. “Instead of having to take a trip to the BMV, customers can now order an exact reprint of their license from the convenience of their home.”Ī reprint is an exact copy of the last-issued credential, with no changes to an individual’s personal information. Governor Husted, Director of InnovateOhio. “This priority project of InnovateOhio is another example of our work to change the culture of state government to be more customer-service friendly,” said Lt. This new service will save an average of 500,000 visits to Deputy Registrar agencies per year.
Previously, customers could only obtain a driver license or ID renewal by visiting a Deputy Registrar location.
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